Features
Totem Electric Removable Adjustable Stem Black features is:
- Adjustable Stem Upgrade: The stem angle can be adjusted to your height and riding habits, making VICTOR 2.0 the rider's best travel partner.
- Fast charge technology: 3A fast charger can recharge the battery in 2-3 hrs, 350W high-speed rear hub motor, providing higher output efficiency.
- Removable battery: 36V/10.4Ah removable battery features 3A fast charging function and includes security keys. Large battery capacity ensures extended ranges of 20-40 miles.
- 21-Speed Shimano Gearset: Professional Shimano 21-speed gearing system will satisfy all your speed needs for any terrain.
- Worry-Free Assembly: This electric mountain bike is 85% pre-assembled, comes with instruction manual and installation tools.
Reviews
Below are some critical reviews about Totem Electric Removable Adjustable Stem BlackWhen this bike is working properly, I really like it. But for some reason it doesn't stay turned on all of the time. I have to stop turn the battery off and then on again then turn on the controller. Then the double 88's come on and then it shuts off. I do this several times until it stays on. Sometimes I have to take the battery off the bike and put it back on to make the controller stay on. I worry about my safety because of this problem. Amazon's third-party customer service is a joke which is unfortunate.
The standard seat is very uncomfortable. I purchased a wider gel seat, much better.
It was a bit confusing to assemble as someone who doesn't have much experience with bikes but eventually, I got it assembled. It ran pretty well and I wish I could have enjoyed using it longer. Unfortunately, the back tire went flat on my 3rd day riding it. I thought no big deal, I'll get it replaced, but there are no bike repair shops where I live so I have to do it myself. I get a new inner tube and a wrench to take off the back nuts and things will not budge. It actually bent the inside of the wrench I was using. If you're going to sell a bike where the wheel is prone to going flat in a few days at least make it simple enough to switch it out. I most likely will be returning this because it's too much of an inconvenience to have to do this every time it goes flat.
Below are some positive reviews about Totem Electric Removable Adjustable Stem Black
This is my first ebike and I bought this one because I didn’t know if I would like one or not so I didn’t want to spend a lot of money. The bike arrived ahead of schedule and was nicely packaged to protect all the components. Instructions were easy to follow ( you can also find many you tube videos concerning this bike) It took me about an hour to assemble. Everything worked as advertised. Shifting, brakes, electronics worked great. Since this was my first ebike I didn’t know what to expect as far as riding it. I can best describe it as someone coming up behind you after you start peddling and giving you a big push when you are in the assist mode. The pure electric mode is like a mini motorcycle. As advertised, the bike can quickly get up to 21 mph in the assist and electric modes and believe me, 21 mph on a bicycle is moving right along. I chose this particular ebike because I noticed it had an adjustable handlebar stem which allows you to sit more upright as you ride if you wish. It weighs about 10 more pounds than my regular mountain bike and a lot of that is probably the battery. I will probably switch out the seat to make it a little more cushy. The other day I rode 14 miles, mostly in the assist mode, and the battery showed I used only one of five bars to do that. For me the range is going to be plenty as I don’t plan on doing any long distance riding. One thing I really like about an ebike is you don’t have to worry about which way the wind is blowing or if your going over a bridge ( I live in Florida and we don’t have many hills to climb). I had a question about the trip computer and Totem customer service was quick and friendly to work with. Overall I am very happy with this purchase and have ordered another one for my wife and recommended it to my friends.
I was plesantly surprized with the fit and finish of the parts used on the bike. The gears and controls work smooth and feel solid. The disk brakes are a nice upgrade to my prior bike. The metal pedals (not plastic) have a good grip on your shoes. An adjustable stem is a must for my height as I ride with the seat high up and want an upright riding position. I will however replace the factory adjustable with an aftermarket one that is a bit taller. The seat size is very good, but I do plan to put on a similar size gel one.The bike was easy to assemble. The hardest part was getting it out of the box, it is well padded into place. I found a couple things different on my bike than in the assembly manual but minor. In my case I had to rotate the stem 180 degrees on the fork, not simply rotate the entire front fork assembly as shown. The instructions didn't note how to loosen the stem to rotate it on the fork so took a couple minutes to work out.I ran it on my usual 10 mile RT loop downtown and back (it's winter here so didn't go further yet) and was very pleased. It is easy to pedal in unassisted mode, where I rode 90% of the time. A quick tap on the control to Assist-1 flattens modest hills. I used assist 2 on a couple steeper hills. So far I havn't found a need for higher assist levels or their higher speed. With my modest assist choice the 10 miles didn't budge the battery level indicator so I expect quite good usable milage on a charge.My wife is thinking of getting one too.
Edit: Update from Customer Service regarding motor sensors to get the electric functions moving...Bike was easy to assemble. Derailer protector bolts were already attached to bike, not loose in the box with the other parts, so that was a bit confusing.Motor works, but isn't as strong as I would have assumed, can't totally tell the difference between the 1-5 speed settings...I thought the motor/throttle was broken - similar to several other commenters here - but turns out that the manual just didn't adequately explain how the pedal assist & throttle work.TLDR: Motor turns on only when sensor detects forward motions AND a speed setting between 1-5 is selected in the control box. MOTOR WILL NOT START AUTOMATICALLY FROM THROTTLE TWIST ONLY.Motor will automatically cut, and glide to stop if you either brake, or stop pedaling.TWIST THROTTLE IS FOR KEEPING MOTOR ON WHEN YOU STOP PEDALING.Brakes will automatically kill the motor.My own safety warning, is to be careful when you slow to a near stop, either to put your foot down and actually stop, or to take a sharp corner or weave between obstacles - IF THERE'S A SPEED SETTING ON, THE MOMENT YOU KICK A PEDAL FORWARD, THE MOTOR MAY KICK ON AGAIN. My advice is to set speed to 0 any time you're slowing to maneuver or dismount, to avoid an accidental lurch..Here's the great response from customer service. I trust this team after a good back and forth via Amazon customer support portal.*****Based on your description, it sounds like the electric system is operating as intended. There are a few features we would like to describe to best explain the intended function. The bike has two important sensors that allow for the safest riding experience possible. The first is the speed sensor and the second is the cadence sensor. For the motor to fully engage in pedal assist levels 1 to 5, the pedals must be rotated manually to get the bike moving forward. The speed sensor communicates the pedal rotation to the controller and lets the system know that the forward motion is intentional. Without actively pedaling forward first, the motor will not fully engage. The cadence sensor translates how hard you are pedaling to the amount of power output from the motor. You mentioned the motor seems to lurch when pedaling slightly - this is an accurate description of the speed sensor and torque sensor functioning properly. The throttle mechanism is designed to work with pedal assist level 1-5 selected, and while moving forward only. The throttle mechanism does not function like a motorcycle where the motor will engage from a dead stop. This is designed as a safety feature to prevent unwanted acceleration during braking. Again, the speed sensor communicates the pedal rotation to the controller, so the system knows the bike is moving forward intentionally first, then allows the throttle to take over afterwards. These factors add up to a riding experience that mimics the following example - From a stopped position, with level 0 selected, the rider begins to pedal the bike intentionally to begin moving forward. The sensors detect the motion but do not provide power as the level is set at "0." While moving forward, then selecting pedal assist level 1-5, the motor will engage for pedal assist riding. The rider can then choose to twist the throttle and stop pedaling for automatic riding. Now to discuss the most important aspect of your description - the motor disengaging to stop. There are two safety features built into the bike for disengaging the motor. The first is the brake sensor. Anytime the brakes are applied, the motor power will disengage. This prevents simultaneous acceleration and braking. The second is the speed sensor described above. While riding using pedal assist, if the rider stops pedaling, the motor will disengage and slowly roll to a stop if brakes aren't applied. This aspect is what makes great electric bikes feel so intuitive for cyclists and newcomers alike. Similarly, if the throttle is engaged with the bike moving forward without pedaling, then the brakes are applied, the motor will disengage completely. The system is not designed to require the rider to select level "0" while riding as a mechanism to stop power. With this system function knowledge in mind, we encourage you to safely test ride the bike again in an open area to get a feel for how these safety features allow for a smooth riding experience. Please let us know if we can help to clarify any additional information about the intended function of the system. If for any reason your bike does not stop according to the safety features described above, please do not continue to use the bike until a replacement can be sent. If you would like to return the original bike for a refund or replacement, we are happy to assist you in that endeavor.
